HTTP Status 404 - /teamadmin/main.cda

[CHRISTOPHER HIGGINS]

Hi

Whilst trying to solve a problem with CDA web administration (which by the way is not documented in the 7.0(1) CDA doc WHY NOT?), the recommemded fix was at https://supportforums.cisco.com/message/1321194#1321194, I have done this and now have the HTTP Status 404 -/teamadmin/main.cda, things ahve gone from bad to worse.

Any ideas? I cannot find tomcat webserver in services to restart it.

Chris Higgins

[anubhati]

Hi

If you are referring about the error "Error while trying to load data. Ensure that the system path includes the location of the WebAdminLib.dll." then the work around is docuemented in CAD error code dictionary guide

(page 29) of the link below

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/reference/guide/cad66ecd.pdf

I will suggest you to double check the steps as per the doc and see if it helps reolving the issue

Hope this helps

Anuj