01-29-2007 08:51 AM - edited 03-14-2019 12:29 AM
I am try to set up the follwong. From a webpage a user enters their phone number on a form, when the user clicks submit the url triggers a script and the phone number is passed from the web page to a variable in the script
I have followed the guide but not sure how to set up the http page
any help would be great
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01-31-2007 04:50 PM
If you are going to use a form to collect the user or caller information then you will want to set your web page up as follows:
In the action part of the form you will call the http trigger that you have set up on CRS (either IPCCx or IP IVR).
From here the application and .aef file associted with the trigger will run. The GET HTTP CONTACT INFO step can then be used in the .aef script to extract the variables "visitor_name" & phone_number".
01-31-2007 04:50 PM
If you are going to use a form to collect the user or caller information then you will want to set your web page up as follows:
In the action part of the form you will call the http trigger that you have set up on CRS (either IPCCx or IP IVR).
From here the application and .aef file associted with the trigger will run. The GET HTTP CONTACT INFO step can then be used in the .aef script to extract the variables "visitor_name" & phone_number".
02-01-2007 05:39 AM
Excellent thanks
02-01-2007 05:41 AM
one last thing, once you have posted the info to the script how would you send the user back to anothe page, i.e the homepage?
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