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New Member

http trigger

I am try to set up the follwong. From a webpage a user enters their phone number on a form, when the user clicks submit the url triggers a script and the phone number is passed from the web page to a variable in the script

I have followed the guide but not sure how to set up the http page

any help would be great

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Cisco Employee

Re: http trigger

If you are going to use a form to collect the user or caller information then you will want to set your web page up as follows:

http://:8080/">

Name:

name="visitor_name" size="30" />

PhoneNumber:

name="phone_number" size="30" />

value="Send info" />

In the action part of the form you will call the http trigger that you have set up on CRS (either IPCCx or IP IVR). is the name of the trigger on CRS.

From here the application and .aef file associted with the trigger will run. The GET HTTP CONTACT INFO step can then be used in the .aef script to extract the variables "visitor_name" & phone_number".

3 REPLIES
Cisco Employee

Re: http trigger

If you are going to use a form to collect the user or caller information then you will want to set your web page up as follows:

http://:8080/">

Name:

name="visitor_name" size="30" />

PhoneNumber:

name="phone_number" size="30" />

value="Send info" />

In the action part of the form you will call the http trigger that you have set up on CRS (either IPCCx or IP IVR). is the name of the trigger on CRS.

From here the application and .aef file associted with the trigger will run. The GET HTTP CONTACT INFO step can then be used in the .aef script to extract the variables "visitor_name" & phone_number".

New Member

Re: http trigger

Excellent thanks

New Member

Re: http trigger

one last thing, once you have posted the info to the script how would you send the user back to anothe page, i.e the homepage?

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