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I can not view waiting calls in queu with supervisor desktop

hello, I can´t see the waiting calls in queu of team, in supervisor desktop.

please, help me

thank you

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Re: I can not view waiting calls in queu with supervisor desktop

More information should be provided when you ask a question. Would you open a TAC case like that?

You should always say what platform you are using (UCCE, UCCX), what version and so on - more detail is better.

Regards,

Geoff

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