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Community Member

I need help with CCX editor

I do not have the first clue on how to use the CCX editor.  Dose anyone know where I can find the very basic instruction.  I open the CCX editor that pulled from the IPCC to my desk top.  I also open a copy of the script that is running on the IPCC so I know it works.  If I try to edit anything in that script I ge t an error that states java.lang.NullPointerexception.  I guess this is telling me that what I am editing dose not exist?!? Is there somthing else that I need to have open like a database?

Thank you for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: I need help with CCX editor

Hi

Two things:

1) See this URL - http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080b04518.shtml

2) Once that's done, see the scripting guides - http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guides_list.html

Once you have a feel for it, come back with any specific queries...

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
7 REPLIES
Super Bronze

Re: I need help with CCX editor

Hi

Two things:

1) See this URL - http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a0080b04518.shtml

2) Once that's done, see the scripting guides - http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guides_list.html

Once you have a feel for it, come back with any specific queries...

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: I need help with CCX editor

That is Great info.  like I said I do not have the first clue but if I can get past that error i think i can learn it.

THANK YOU

Community Member

Re: I need help with CCX editor

Where and what did you search for to find those links?  I am new to the CISCO community and have not figured out the best way to look for info yet.

Super Bronze

Re: I need help with CCX editor

Hi

It's a fine art...

Sometimes I use the search on the cisco main page; sometimes google with a site:cisco.com filter.

If you want to look up a particular product, then go to www.cisco.com/go/support and use the Option 1 box to navigate to a product. That will usually get you to the 'support' side info for that product and avoid all the sales collateral you get when searching..

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Re: I need help with CCX editor

Google: uccx  java.lang.NullPointerexception site:cisco.com

Tanner Ezell www.ctilogic.com

Re: I need help with CCX editor

Every link you ever wanted on PDIOO for UCCX

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

Re: I need help with CCX editor

Curious. What version of Windows are you running?

That error is common with CRS Editor on Windows 7

Tanner Ezell www.ctilogic.com
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