Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I want to build an AA that will allow for rotating call out profiles

I have UCCX 7. what i'm looking to do is build an auto attendant script so when a caller dials in it will allow for them to reach the oncall person in a different sequence each week\ month. this will need to be triggered only by them calling the ACD access number. I know how the day of week sciprt works just not how to step up the sequencing. has anybody done this before? please respond if you have thank you.

Kind of like this:

Jan 2010            Feb 2010

dial phone 1        dial phone 2

dial phone 2        dial phone 3

dial phone 3        dial phone 1

261
Views
0
Helpful
0
Replies
CreatePlease to create content