Stop the Dialer and use DialogicTest.exe to run through all the ports (channels). Call to an IP phone and make sure every port is able to call correctly. I typically use something like "d x 10" where x is the channel and 10 means it drops after 10 secs. If you have 10 channels, test them all. This is a must.
See "Verifying the ACD/CallManager Connectivity" section 4.2 of the "Outbound Option Setup and Configuration Guide for Cisco ICM/IPCC Enterprise & IPCC Hosted Editions R7.0(0)"
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...