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ICM 7.1 compatible with Callmanager 6.1

Does anyone know if ICM 7.1 is compatible with CM 6.1. We are looking into upgrading both and are currently running ICM 7.1 and CM 4.1(3)sr6

  • Contact Center
2 REPLIES

Re: ICM 7.1 compatible with Callmanager 6.1

Yes it works just fine. Hope this helps!

Chad

New Member

Re: ICM 7.1 compatible with Callmanager 6.1

Cisco Unified Contact Center Enterprise (Unified CCE)

Software Compatibility Guide is at

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_2/design/guide/lPCC_Compatibility_MATRIX.pdf

Should map out compatibility for you!

Skippy

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