Hi, i am facing a problem after upgrading the ICM version 7.1(4) to 7.2.2, while call landing to the agent, frequently an invalid CallID '-1' is showing at CTI Toolkit, while CallType is showing 'INVALID'. Afterwhile a CTI Warning popup is showing 'The connection identifier is not valid'. FYI, i didn't upgrade the CTI Toolkit, it's still at version 7.0, as cisco says it's fully compatible with CTIOS 7.2. What's the cause of the problem? How can I resolve the issue?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.