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New Member

ICM 801 or 853 cannot use Web setup,admin Client Setup works fine

Hi expert:

New installation ICM, can not be a normal landing websetup,Enter the correct account password, the following error will appear

"the requested page cannot be accessed at this time ,either this page requires login, the session has timed out, or another user is currently logged in.login again or try again later"

I tried many times, using a lot of accounts, always this.

But Administration Client Setup works fine .

So what may cause this problem.

I uploaded a screenshot for expert reference.

The

Thx

Br.haoshen

http://y.photo.qq.com/img?s=mAb1vUKx5&l=y.jpg

http://y.photo.qq.com/img?s=VfqGIq0Rw&l=y.jpg

3 REPLIES
New Member

Re: ICM 801 or 853 cannot use Web setup,admin Client Setup works

I changed ICM web setup url form Https://xx_xx_xx/setup to  https://localhost/setup , just like

Administration Client Setup  to Fix the problem.

But all dns lookup works fine .

I feel confused.

New Member

Re: ICM 801 or 853 cannot use Web setup,admin Client Setup works

I think maybe cause by hostname include _ (under line) ,but dns was

correct

New Member

ICM 801 or 853 cannot use Web setup,admin Client Setup works fin

Hi,

It works good for me with the Hostname also. You would need to recheck on the DNS whether you have the associated pointer records created in the reverse lookup zone

Thanks,

Dass

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