ICM AW error installing tomcat for Reskilling tool
Wondering if anyone has seen this before. I am installing some new AW/HDS for a client and keep running into the same error. When i choose to enable the re-skilling tool, the system is having trouble creating the service account for tomcat and installing it as a service. I don't think it is a ad rights issue as the install has no issues creating the distributor account. the error from the setup log is:
06/18/2010 14:59:27SAM - INFO: Found Instance: chglb
06/18/2010 14:59:27SAM - INFO: Instance -- GetServices() -- queryString: SELECT Name, DisplayName,StartName,State, Started, StartMode,SystemName FROM Win32_Service WHERE (DisplayName = 'Apache Tomcat') OR(DisplayName LIKE 'Cisco ICM %' AND (DisplayName LIKE '% chglb %' AND (DisplayName Like '% Logger%' OR DisplayName Like '% Distributor%')))AND NOT (DisplayName Like '%DUMMY%')
Re: ICM AW error installing tomcat for Reskilling tool
I have not found the source of the issue, but after trolling the internets for other people who had issues installing tomcat i did find a workaround. step one was to manually install Tomcat from the ICM install disk by running the following command:
The tomcat install will run and will encounter an error about halfway through saying to check Security settings or permissions, Choose Ignore.
Re-install Tomcat with the command %install CD Directory%\Apache-Tomcat-5.5.25.exe /D=C:\ICM\Tomcat
tomcat should install without any issues and you should see tomcat running as a service now
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