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New Member

ICM Call Transfer

Hi,

We have a comprehensice call model with ICM, CVP and 2 gateways.

I want to transfer incoming call to PSTN using the 'Label' node in ICM script. The transfer is successfull and the callee answers the call and communicates with the caller. The problem is after exactly 5 minutes the call is disconnected and I can see the following message in the egress gateway :

*Sep 13 14:53:36.764: ISDN Se3/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x00CA

Cause i = 0x80A6 - Network out of order

What can be the reason for the disconnect?

Is there any timer configurable on CVP or on the gateway that disconnects the call after 5 minutes?

1 REPLY
New Member

Re: ICM Call Transfer

Hi,

Could you please send the logs from the egress gateway to the cvp support mailer (ask-cvp-support) with the following debug flags turned on:

deb h225 asn1

deb h225 events

deb h245 asn1

deb h245 events

deb isdn q931

deb ccsip mess

Thanks.

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