I have 3 Servers for ICM. 1 for Progger 1 , 1 for Progger 2 and 1 for AW/HDS.
I have Installed both the logger and AW?HDS and installed SQL 2005 on the machine and updated SQL 2005 with Service Pack 3. I created database(from ICMDBA)for Progger 1 and Progger 2 and AW/HDS. Now the moment I started Logger Services , It got Corrupted .
I am getting the error" Unable to start service (Cisco ICM Ins1 Logger A).The service did not start due to loggon failure"
I've seen something similar with older version of ICM (7.0), the installer had a bug, had to get an updated installer. In your case though, I'm not 100% sure, but you might want to investigate if there's a new installer version.
Ran into a similar situation recently. Be sure that the applied domain policy to the server allows for the domain account to 'logon as a service'. Also helpful in troubleshooting this is using the new 'Service Account Manager' tool available in the ICM folder. It could be as simple as a password mismatch.
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