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New Member

ICM Master Help - no access..Router Error Code 62?

I do not have access to the ICM Master Help at this time... Router Error Code 62 in the Route Call Detail table.. can anyone tell me what that error code is?

Many Thanks,

Cheri

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Accepted Solutions
New Member

Re: ICM Master Help - no access..Router Error Code 62?

I just happened to be on an AW and also in here-

Severity: Error

Phone Home: Delay

Raise/Clear: None

Visible: To customer

Application: GeoTelConfig

Explanation: The Router received a call route request from routing client %2 with a dialed number that is not configured.

Action: Configure the dialed number with Configure ICM and update the Central Controller.

1 REPLY
New Member

Re: ICM Master Help - no access..Router Error Code 62?

I just happened to be on an AW and also in here-

Severity: Error

Phone Home: Delay

Raise/Clear: None

Visible: To customer

Application: GeoTelConfig

Explanation: The Router received a call route request from routing client %2 with a dialed number that is not configured.

Action: Configure the dialed number with Configure ICM and update the Central Controller.

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