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ICM router OOSVC

Hello Everyone

I am facing router sync problem at a customer side

RouterA is INSVC with PG's 3/3 and Router B showing OOSVC

rb-rtr Peripheral CVP4 (ID 5004) is on-line.

02:04:17:122 rb-rtr Peripheral CVP4 (ID 5004) still in time interval 03/15/2012 21:00 ( reporting interval: 30).

02:04:17:231 rb-rtr Start PD accepted from peripheral CVP2 (ID 5002).

02:04:17:232 rb-rtr Start RC accepted from routing client CVP2 (ID 5002).

02:04:17:232 rb-rtr Start RC accepted from routing client CVP2 (ID 5002).

02:04:18:231 rb-rtr Start PD accepted from peripheral CVP1 (ID 5001).

02:04:18:231 rb-rtr Start RC accepted from routing client CVP1 (ID 5001).

02:04:18:231 rb-rtr Start RC accepted from routing client CVP1 (ID 5001).

02:04:22:825 rb-rtr PG has reported that peripheral CVP3 (ID 5003) is not operational.

02:04:22:825 rb-rtr ACD/IVR CVP3 (ID 5003) is off-line and not visible to the Peripheral Gateway. Routing to this site is impacted.

Any idea?

If i stop routerA, routerB goes insvc and routerA shows OOSVC

Regards,

MFR

2 REPLIES
New Member

ICM router OOSVC

If the routers are out of sync then probably this document could help you

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a0080805257.shtml

ICM router OOSVC

Have a look at the MDS processes on your Routers, you'll find that that one is in Isolated Enabled and In Service, the other in Isolated Disabled and Out Of Service. Your private network between the Routers is down or there is some other issue preventing both routers from communicating over the private network.

Cheers,

Kris

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