can somebody give me a configuration assistance/document on how to edit script - i need to make some small changes on our script such as replacing the current extension to a new activated extension on the CCM admin.
What type of IVR are you using? Assuming IPIVR, I would recommend keeping all prompting and data collection at the IVR, if CVP, this can be easily done with a micro-app using GD... refer to the CVP admin guide for the parameters to set.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4