ICM Siemens PG Configuration

[jamlingmeyer]

Can anyone provide any documentation for integrating a Siemens Hicom 300E PG? I have the Cisco ICM Software ACD Supplement for Siemens Hicom 300E, but I don't have any specifics on how the PG should be configured, as well as the Trunks, Services, and Skill Groups.

[Zin.Karzazi]

Did you check this Doc:

http://www.cisco.com/application/pdf/en/us/guest/products/ps1001/c1225/ccmigration_09186a008060254f.pdf

page 12.

Karzazi

[jamlingmeyer]

Thanks, yes, that is the document I have. It doesn't get in to the specifics of the configuration.

[jkennedy176]

I don't know if you're still trying to get this setup or not and can't provide details on trunks, etc. but I have managed to get as far as getting an IPCC PG to communicate to the Siemens 300H. I've attached an outline of the steps involved in getting that far.

[jamlingmeyer]

I wasn't able to download the setup doc. Could you please post again, or send to my email, janetk122@yahoo.com

Thanks!