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ICM Siemens PG Configuration

Can anyone provide any documentation for integrating a Siemens Hicom 300E PG? I have the Cisco ICM Software ACD Supplement for Siemens Hicom 300E, but I don't have any specifics on how the PG should be configured, as well as the Trunks, Services, and Skill Groups.

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Re: ICM Siemens PG Configuration

New Member

Re: ICM Siemens PG Configuration

Thanks, yes, that is the document I have. It doesn't get in to the specifics of the configuration.

New Member

Re: ICM Siemens PG Configuration

I don't know if you're still trying to get this setup or not and can't provide details on trunks, etc. but I have managed to get as far as getting an IPCC PG to communicate to the Siemens 300H. I've attached an outline of the steps involved in getting that far.

New Member

Re: ICM Siemens PG Configuration

I wasn't able to download the setup doc. Could you please post again, or send to my email, janetk122@yahoo.com

Thanks!

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