I am implementing an ICM sprawler in our lab, I have gone through and set up the Router A/B and Logger A/B instance components. But when I start the services I am not getting a 'Router B gennic' process. The 'Router A gennic' process is present and coming up (Online; Waiting).
Does anybody know of any problems I should be looking out for and/or where I should be looking for errors?
Can you describe all the components in your lab system?
Is this an IPCC sprawler or something else?
I noticed earlier that you mentioned the Gennic - are you connecting to a service providers network? have you built the NAM and the CICM in this case? and what is the IVR (CVP/IPIVR or other?) and what system are the calls terminating on Call Manager(IPCC) or a TDM switch?
I'm not sure you have everything you need to get this running.
As per your previous reply i found 3 server required .Already i have CCM 4.1 (3) in Vm ware .Can you please share the info how to install / configure the ICM on vm ware .Please provide link setup lab on single server.
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