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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

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New Member

ICM - To access to Oracle

We have ICM 7.2(1) and we need to access to Oracle database.

We'd have two option (I think) for to access to Oracle database:

1.- From scripts of IVR (.aef) through of ODBC Client, or

2.- From Application Gateway Node from script of routing (ICM).

We want to use the second option. I have searched for web but We have not find anything for how to make a application for Application Gateway Node.

Somebody has found documentation?

Thank you very much.

Regards,

--

Alberto Sanz

Telef?nica Soluciones

6 REPLIES
Green

Re: ICM - To access to Oracle

Look down about 15 threads to the one entitled "Enterprise Data Integration with ICM".

I bet you will step back and go for (a).

Regards,

Geoff

New Member

Re: ICM - To access to Oracle

Hi,

I found this link but I only explain that there is have a Developer License and not where is the documentation.

Regards,

Cisco Employee

Re: ICM - To access to Oracle

Hi Alberto,

together with the support you will get access to the needed documentation, please contact your sales rep for more informations.

Thanks,

Riccardo

New Member

Re: ICM - To access to Oracle

Riccardo,

Thank you very much.

Regards,

--

Alberto

New Member

Re: ICM - To access to Oracle

Hi Alberto,

Please send me your email id.

New Member

Re: ICM - To access to Oracle

Hi as1412,

My email is alberto1975@telefonica.net

Regards,

--

Alberto

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