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ICM6.0_SR1

visualburn
Level 1
Level 1

‎08-02-2006 09:37 AM - edited ‎03-13-2019 11:58 PM

I have a main script and within the script I have a node that is "Run Ext. Script". There is a box next to that which shows a number "in-progress" and a number below which shows "abort".

Can someone tell me what causes these aborts and how I can correct this issue?

Thank you in advance for your help.

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gpulos
Level 8
Level 8

‎08-02-2006 11:05 AM

an abort would be caused by the call being at the QueueToSkillGroup 'node' in the script then getting disconnected either from hangup/abandon or another issue.

the node didn't fail so the call did not go out the failure terminal, nor did it succeed so it did not go out the success terminal...but it was aborted so marked as such.

visualburn
Level 1
Level 1
In response to gpulos

‎08-02-2006 02:31 PM

Yes, that makes sense. Thank you.

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