Trying to get IPCC/IPIVR going in our lab environment. Running ICM6.0 SR6. Attempting to create an IPCC PG/Peripheral. Under the Peripheral Client Type Selection, IPCC Enterprise Gateway is not in the dropdown. If I select CallManager/SoftACD as client type, it will not save. 'Default desk settings' has None as the only option. It cannot be saved and produces an "Agent Desk Settings is not allowed to be 'None' for a Peripheral with Client Type of CallManager/SoftACD."
Is this an ICM 6.0-7.0 issue? We are not in a position to UG to 7.0 this year, but want to get IPCC/CRS/IPIVR rolling.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...