We are looking into design of a Cisco Contact Center Express 8.0 solution with CUCM 8.0. In this deployment model, we want to integrate Single Server UCCX at Site A with CUCM Cluster at Site B, that is, there is no Local CUCM.
I have been reading through the Latest UCCX SRND, and as per one of the Cisco Unified CCX General Rules for Design states, The Cisco Unified CM servers running CTI Managers with which Cisco Unified CCX communicates can be located in the same campus LAN or different site as Cisco Unified CCX servers.
This statement is highly confusing. Does this statement mean that, CUCM running CTI Manager Service can be in same LAN network as UCCX OR it can be at a Different Site, and UCCX and CUCM can communicate over WAN?
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...