We are in the process of implementing mySAP CRM in our network. We do have already Cisco IP Telephony environment with latest Call managers (4.1) and unity Servers. I am just wondering if anybody integrated mySAP CRM with Cisco IP Telephony environment. A quick reading shows that Cisco IP Contact Center is required in order to successfully integrate SAP CRM.. I would like hear from some one who did this in real life.
Both Cisco and SAP claims they have a very strong tie-up in this area, but very limited resource is available explaining the integration part.
Anyone have any experience in this area, comments are welcome.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...