currently i am doing integration b/w uccx7.0 and oracle 10g. i have installed the oracle client 10g . and i added the DSN in ODBC and also the test connection is succesful.. but when i mention the DSN in app admin page (Subsytem> Database). it is showing me error that some of the information is incorrect for the connection. and is not allowing me to add DSN in appadmin page of uccx 7.0.. even though i am using the same information in sqlplus to query the database from ipccx. Do i need to mention sth to make it work.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...