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Community Member

Integration b/w uccx7.0 and oracle 10g

hi,

currently i am doing integration b/w uccx7.0 and oracle 10g. i have installed the oracle client 10g . and i added the DSN in ODBC and also the test connection is succesful.. but when i mention the DSN in app admin page (Subsytem> Database). it is showing me error that some of the information is incorrect for the connection. and is not allowing me to add DSN in appadmin page of uccx 7.0.. even though i am using the same information in sqlplus to query the database from ipccx. Do i need to mention sth to make it work.

Regards

Nareh

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Integration b/w uccx7.0 and oracle 10g

Hi there

A few things you have to watch out for.

Firstly if you have create the DSN and able to connect to it via the ODBC its more likely that the driver was not loaded correctly.

- Remove the Driver and DNS

- Install the driver again and create the DSN and test if it works

- Reload the whole windows <----- was working on a case for 3 hours UCCX just wasn't loading the new 10g drivers reload fixed this

Now create the database connection and test.

Should this not work you can try the following:

CSCtb80893

4 REPLIES

Re: Integration b/w uccx7.0 and oracle 10g

Did you add the DSN as a User DSN or System DSN?

Anthony Holloway

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Re: Integration b/w uccx7.0 and oracle 10g

Hi there

A few things you have to watch out for.

Firstly if you have create the DSN and able to connect to it via the ODBC its more likely that the driver was not loaded correctly.

- Remove the Driver and DNS

- Install the driver again and create the DSN and test if it works

- Reload the whole windows <----- was working on a case for 3 hours UCCX just wasn't loading the new 10g drivers reload fixed this

Now create the database connection and test.

Should this not work you can try the following:

CSCtb80893

Community Member

Re: Integration b/w uccx7.0 and oracle 10g

as i wrote earlier that in odbc after installing 10g client a new oracle client was visible in the

odbc. test is succesful when i use odbc to test the connection.. but when i make dsn in appadmin page it is showing that some parameter is incorrect...

do i need to reload or i install driver again??

regards

nareh

Community Member

Re: Integration b/w uccx7.0 and oracle 10g

i am using system dsn

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