We need to use an IVR Intervoice with our UCCE environment. Basicaly, our need is that some calls from PSTN will reach CVP, then it will collect user data and transfer all data collected along with the call to Intervoice.
I tryed to do that by including an IVR PG point to Intervoice CTI Gateway and configuring a translation routing. But, no success.
Does anybody here have such experience. I would appreciate receiving some help on configuring that or even suggestions on best call flow and topologies.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
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