internally block or transform uccx agent caller id
I've found a few examples of how to do this for an internal dn, however are there any caveats as this would be a logged in agent?
Also have found doing this through additional css/partition/transformation makes it for all internal calls and other uccx agents or management staff would not see the caller id of the agent without making two distinct ext mobility logins. It seems this is a common request for help desk type agents. Can someone please explain in detail from a CUCM call routing perspecitve, why this is some cumbersome to setup and breakage that can occur when it's a uccx agent? And if it's just cucm and say call handler in unity connection and a hunt group is involved, why it can't be done on a hunt dn... CUCM and UCCX 8.5 thank you
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...