Solved: Internet Script Editor

kilnoracy · ‎12-05-2007

Can anyone point me in the direction of the proper pdf file that will help me a little more in the workings of the ISE?

I'm sure there's one out there somewhere :)

I need to know the requirements for the ISE. I imagine that it isn't more than IE6 but I need to know if it works on IE5.5 and IE7 and was hoping to find a doc that stated all this.

Thanks !

sanjeev.thallikar · ‎12-05-2007

Here you go. There will be a section in the document for this. ISE does not run through browser. You need to install the editor on your desktop. It is a client app that uses HTTP/HTTPS to communicate with the distributor.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/user/guide/ipce70sg.pdf

If you cannot locate the doc, search for ICM scripting guide.

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sanjeev.thallikar · ‎12-05-2007

Here you go. There will be a section in the document for this. ISE does not run through browser. You need to install the editor on your desktop. It is a client app that uses HTTP/HTTPS to communicate with the distributor.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/user/guide/ipce70sg.pdf

If you cannot locate the doc, search for ICM scripting guide.