03-02-2007 11:50 PM - edited 03-14-2019 12:35 AM
Hi Guru's
Recently i have Installed Cisco Communicator (v1.1.3.0) in our LAN network. When i call to our local extension i can hear the other recepeint voice, but they can't hear my voice.
So could anyone please can help me out.
We have CCM 4.2(1)
I even removed the configration and added with the new one but it happend to appear the same...
03-03-2007 04:11 AM
2 questions
1.Are you sure your Mic were working properly?
2.Your PC and and recepeint IP phone are in same VLAN or different VLAN?
03-03-2007 09:47 PM
Hi !!!
Thanks a lot for your response.
1. Yeah Mic is working fine and i tested Voice recording.
2. Yeah both recepeint are in same VLAN
I lookforward for some more troubleshooting tips
03-05-2007 06:05 AM
although IPC is not exactly a 'regular hardware ip phone' it does operate and require configuration the same as one.
that being said, troubleshooting OneWayVoice with IPC is very similar.
please see the following link for one-way-voice troubleshooting:
http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml
additional notes:
* be sure ACLs or other network filters are not preventing the voice stream from reaching its destination
* use the IPC built in tools to verify IPC configuration and operation
* if required, plug a hardware phone into the data connection that IPC runs from; configure it with the same DN, partition, CSS, etc; test operation
* verify phone load for IPC; try a different one if needed
* if all else fails, use a sniffer on both ends of the call to help determine what may be happening with the data on the network.
(an excellent freeware sniffer can be obtained from http://ethereal.com)
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: