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New Member

IP IVR interfacing with SAP

We are about to implement the Cisco IP IVR connecting with our AS/400. We have this with our current IVR so this is easy. In a couple months we are moving off the AS400 to a SAP implementation for inventory and user accounts and all that other crap. Has anyone successfully interfaced the IVR and SAP to let me know if this is possible?

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New Member

Re: IP IVR interfacing with SAP

I guess you have to go through third-party programming, like Java or VXML. We have a customer who use Java steps with Websphere.

Wei

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New Member

Re: IP IVR interfacing with SAP

I guess you have to go through third-party programming, like Java or VXML. We have a customer who use Java steps with Websphere.

Wei

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