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New Member

IP phone agent initiated recording

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/agents/cip611ug.pdf

Agent-initiated recording is available if you have the Enhanced version of IP Phone Agent and your administrator has enabled the recording feature.

what is enhanced version of IP phone agent? is that license? We bought premium license but I still don't see the option button.

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Re: IP phone agent initiated recording

New Member

Re: IP phone agent initiated recording

sorry, latest enhanced version 4.3 means ipcc version or something else?

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