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New Member

ipcc 3.5 Agent is not visible by Supervisor

I have 4 desktop agents with one supervisor.

One of the agents is not visible in supervisor window. But this agent can login and recieve the calls.

Any ideas

1 REPLY
New Member

Re: ipcc 3.5 Agent is not visible by Supervisor

This is the problem you are facing

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008035309f.shtml

p.s: Rate the posting if it helps

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