When I use Desktop Administrator and click on the VoIP Monitor under Enterprise Data Configuration I get a error message: The program failed to connect to the ODBC client on the PC. I checked ODBC connections and they looked good. The local administrator password was changed once about a year ago. Could that be affecting this? Has anybody run into this?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...