We have a case where we have setup a device profile and would like to login into multiple devices simultaneously. I know that extension mobility support this. We have done it successfully, but it seems that after a short while if we power off the wireless phone (7920) that were using we notice that the 7941 that is the only deviced using the profile can not go 'Ready' in the Agent Desktop and we are getting an error that there is no device associated with this extension. But, if we power the 7920 back up we can go 'Ready'. It appears that the 7920 is some how taking ownership of the device profile and not letting the 7941 have ownership of the profile even if it's the only device logged into the profile. Yes, we have confirmed that both devices are associated with the RmCm User.
Has anyone had any experience with you using multiple devices with IPCC and extension mobility. Both logging into multiple devices simultaneously and/or just logging into one device at a time.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...