09-30-2006 04:36 PM - edited 03-14-2019 12:07 AM
Not sure anybody can clarify the following for me in IPCC 4.x :
Can IP phone agent initiate monitor?I understand it can initiate recording.
09-30-2006 05:29 PM
I guess I know the answer. Monitor is always initiated from supervisor.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: