just wanted to know, if we purchase IPCC 5.0 premium edition, do we get ASR and TTS with the system or do you need to purchase these products separately. also, im assuming that ASR means i can call into the contact centre and use my voice for some things instead of DTMF.
I think that TTS and ASR are only supported with Premium Licenses. So you wll need to purchase your premium agent licenses for IPCC Express and the number of concurrent sessions that you want for TTS and ASR from Nuance or Loquendo. You will have to install the ASR or TTS engines in a different hardware from IPCC Express.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...