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IPCC and CCM redundancy

IPCC 4 with CCM 4.13 cluster.

sub/pub is pri/sec jtapi provider.

Questions:

1. In IPCC 4, is jtapi provider same as CTI manager?

2. If subscriber went down, will agent disconnect?

3. If publilsher went down, will agent disconnect?

Thanks

1 REPLY
Silver

Re: IPCC and CCM redundancy

his is additional LDAP configuration required for CCM failover to work:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00804b4982.shtml

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