Surely you are experiencing a problem related to Calling Search Spaces and Partitions in CallManager.
You have to check if the CTI Route Points associated to IPCC Enterprise can transfer calls to agent extensions and, in the case of IPIVR, the CTI Routte Points can transfer calls to the IPIVR CTI Ports and these CTI Ports can transfer calls to the agent extensions. All these things are related to CallManager restrictions.
No, it isn't an issue with CSS/partitions. The CTI RP's, CTI Ports, and the phones are all in the same partition. There is a single CSS in use for all of them at the moment (and no use of the NULL partition/CSS). Phones can call each other with no problem.
AS far as CTI RPs being able to transfer calls, I haven't done anything to restrict them from doing so, and I'm somewhat unclear if there are other options in this area that need to be confirmed.
Also, the call isn't being sent to the IVR in this case, so while that could potentially be an issue, it was eliminated as a possibility since the call never goes there.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...