Has anyone found a way to automate agent reskilling? For example, say a group of agents have skills 1,2, and 3 and during the day misc additional skills are added to individual profiles within the group. Is there a way to run a script that would return all agent skill profiles back to the default 1, 2, 3?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.