01-17-2008 05:18 AM - edited 03-14-2019 01:44 AM
Running ICM/IPCC 7.1. We always see zeroes in t_Route_Real_Time in the aws real time db. We see no date for t_Route_Five_minute. Other real time data for agents, skill groups look fine.
Is there something that needs to be turned on?
01-23-2008 09:46 AM
You may be hitting this bug:CSCsa96850
check the details of this bug
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