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IPCC Enterprise upgrade strategy guide

Trying to locate the guide on how to upgrade a system from IPCC Enterprise v5/CCM 3.3(5)/IVR v3.1(2) to end up at IPCC Ent 7.2/CCM 6/and an appropriate IVR version.

I've seen this guide before, but can't locate it.

Anyone got a link?

2 REPLIES
Community Member

Re: IPCC Enterprise upgrade strategy guide

Hi,

Please check out the attachment ! Hope that's what you're looking for !!!

Good luck !!!

Danny

Re: IPCC Enterprise upgrade strategy guide

I already had this document.

The problem is that the upgrade guides address the order in which CCM and ICM servers must be upgraded, but they are silent on the IVRs.

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