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IPCC error Code "12002"

Hi ,

We are getting the below given 1 st leval error code at IPCC .

12002 PERERR_JTAPPLAY_REQUESTNOTFOUND

1st Level Text = ' Request Not found - No client'

Can someone helpout me to get workaround or solution for this issue

Regards ,

Sinjish.K

1 REPLY
Silver

Re: IPCC error Code "12002"

Try to do the following:

- Remove all the shared lines

- Stop the services on PGs

- Restart the CTI Manager Service on each CallManager

- Start the PGs services back up

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