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New Member

IPCC Express 3.5.2 need other phone info

Does anyone know of a way to read the "Line Settings" such as "Display (Internal Caller ID)" or "Display (Internal Caller ID)" or "Device Information" "Description" information.

I am currently using a "Get Call Contact Info" script which works for the information that supplies but I need to read the info mentioned above.

Any suggestions would be welcomed.

Thanks

Carl

2 REPLIES
Super Bronze

Re: IPCC Express 3.5.2 need other phone info

Hi

There's a way to retrieve user info from the directory based on CLI (see here :https://supportforums.cisco.com/message/3023611#3023611) if your version of UCCX supports HTTP requests... however the info you're asking for can't be retrieved by any of the normal steps you might expect to find that in.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: IPCC Express 3.5.2 need other phone info

Aaron,

Thanks for the heads up. With a bit of work this just may be what I was looking for.

Carl

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