I will have all my agents using the IP Phone only instead of the CAD licenses. My question is for the supervisor to monitor all agent states do I need to install the CAD Agent as well as the supervisor software as always?? Or the supervisor can also have an IP Phone agent without the CAD software?
Also not related to the question above but does anybody know why the IPCC Server ping every CAD workstation? On the IPCC traces I can see the server pinging every CAD workstation. Some of my clients are dropping that traffic and I don't know if it is needed.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.