one of my customer has IPCC express 3.5 and they lost their install CDs, but they have the service contract with Cisco. what's the right way to help them to get another copy from Cisco? I checked the Product Upgrade Tool, it loos that customer is entiled to order IPCX-3XS-35S-SASU= . does anybody know if all the install CDs are included in this part number? if not, can someoen advice which way to go? thanks
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...