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New Member

IPCC Express 4.0(1) - Obtain a fast busy instead of the busy

I programmed a Jtapi Trigger with 1 session. I also programmed the forward busy on the Cti Route Point (Jtapi trigger). I use a Call Control Group wchich I have 5 Cti Ports. Why when I placed a second call, I received a fast busy instead of a busy tone and the call did not follow the forward busy number ? Why ?

2 REPLIES
New Member

Re: IPCC Express 4.0(1) - Obtain a fast busy instead of the busy

You do not need to do the Forward Busy enabled on the CTI ROute Poitn unless other wise you want to send the call to a differnt number

New Member

Re: IPCC Express 4.0(1) - Obtain a fast busy instead of the busy

That is what I need to do. I would like that the call follow the forward busy of my Cti Route Point.

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