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New Member

IPCC Express 4.0(3) Get Digit Step

I am using the get digit step and after the caller enters the a valid number, he receive the message "Sorry but we didn't receive your option please try again". Anybody knows what can be wrong with the script. Follow the script attached.

Thanks,

Luis.

2 REPLIES
Silver

Re: IPCC Express 4.0(3) Get Digit Step

Your Get Digit step is expecting 10 digits. I'm not sure exactly what you're trying to achieve but it may be possible to replace the Get Digit step with a Menu step if you need a simple menu element. Also, the result of a Get Digit step is a string, so you may need to use opcao == "2" in the If statements.

New Member

Re: IPCC Express 4.0(3) Get Digit Step

Thank you very much.

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