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IPCC EXPRESS 4.0(4) - Call Disconnected

The call is disconnected after few second the agent answers it. Anyone knows how to solve this problem. I'm using the icd.aef script and the same codec (G.729) in all environment.

Thanks,

Luis.

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Re: IPCC EXPRESS 4.0(4) - Call Disconnected

New Member

Re: IPCC EXPRESS 4.0(4) - Call Disconnected

Did you ever get this resolved?...I am having the same issue...

Thanks,

Joe

New Member

Re: IPCC EXPRESS 4.0(4) - Call Disconnected

It is very likely codec problem, call signaling can be established, but not conversation itself. If IPIVR uses g729, make sure voice gateway is with the same codec, transcoder is onfigured.

Wei

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