IPCC Express 4.0(4) first time accessing issue.

[master001]

Hello all,

I finished IPCC Express 4.0(4) installation.(IPCC only, CallManager on another server)

Now I am accessing IPCC Express initially.

http:\\ (IP adress)\appadmin

User Idenficiation: Administrator

Password:ciscocisco

(based on IPcc Express4.0(4) Installation guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/index.htm

But login failed.

One week ago I installed a same version IPCC on this server and didn't set up yet.

Now I reinstall OS and IPCC Express with same profile name(connected with CallManager)

Can anybody help? Thanks a lot!

Howard

[master001]

Searched Netpro, got the following related post, tried it and it worked!!!!!!!!

(I already rate the following post.)

Thanks Rob. you are the expert.

Howard

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Replied by: rob.huffman - TELECOM ANALYST, MOUNT ROYAL COLLEGE - Mar 21, 2006, 11:42am PST

Hi Parwal,

Perhaps you are running into this:

Administrator User is Unable to Log Into the CRA Administration Page

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml

Hope this helps!

Rob

Please reemember to rate helpful posts.......