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New Member

IPCC Express 4.0(4) first time accessing issue.

Hello all,

I finished IPCC Express 4.0(4) installation.(IPCC only, CallManager on another server)

Now I am accessing IPCC Express initially.

http:\\ (IP adress)\appadmin

User Idenficiation: Administrator

Password:ciscocisco

(based on IPcc Express4.0(4) Installation guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_0/english/administ/index.htm

But login failed.

One week ago I installed a same version IPCC on this server and didn't set up yet.

Now I reinstall OS and IPCC Express with same profile name(connected with CallManager)

Can anybody help? Thanks a lot!

Howard

1 REPLY
New Member

Re: IPCC Express 4.0(4) first time accessing issue.

Searched Netpro, got the following related post, tried it and it worked!!!!!!!!

(I already rate the following post.)

Thanks Rob. you are the expert.

Howard

-------------

Replied by: rob.huffman - TELECOM ANALYST, MOUNT ROYAL COLLEGE - Mar 21, 2006, 11:42am PST

Hi Parwal,

Perhaps you are running into this:

Administrator User is Unable to Log Into the CRA Administration Page

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml

Hope this helps!

Rob

Please reemember to rate helpful posts.......

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