Is there any outbound option for IPCC Express? Is it possible to create outbound scripts? Would this be done by using http trigger? I dont even know where to start with this. Looking for any starting points. The final product would be like a bunch of records from a database with client appt information. Outbound option would begin for agents at certain times throughout the day. Possible??
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...